Towson Town Center FAQs
GENERAL INFORMATION
Towson Town Center’s hours are Monday–Saturday: 10AM–8PM and Sunday: 11AM–6PM.
Towson Town Center’s phone number is 410.583.6600.
Towson Town Center’s address is 825 Dulaney Valley Road, Towson, MD 21204.
To get to Towson Town Center, you should take I-695 exit 27A, Dulaney Valley Road.
Towson Town Center is located in the greater Baltimore-Washington area.
Yes, Towson Town Center supports mall walkers starting at 7:30am.
You can find job openings for Towson Town Center by visiting www.towsontowncenter.com/en/jobs/.
Pets are not allowed at Towson Town Center but service animals are permitted.
Yes, backpacks are allowed at Towson Town Center.
Yes, Towson Town Center has a parental guidance policy on Friday & Saturday after 4pm where visitors 17 years and under are required to be accompanied at all times by a parent (supervising adult) age 21 or older.
The smoking policy at Towson Town Center is no smoking within the building.
No, scavenger hunts are not allowed at Towson Town Center.
No, we do not have information about area hotels and the surrounding area for Towson Town Center.
No, we do not have information about local attractions near Towson Town Center.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Towson Town Center are located on the first floor in the Nordstrom wing and near Stoney River Steakhouse and Grill, and on the third floor in the food court.
The family restrooms at Towson Town Center are located on level one in the Nordstrom wing.
No, there is not a place dedicated to nursing at Towson Town Center.
The general seating areas at Towson Town Center are available on all levels, closest to Macy’s, Nordstrom, and the Food Court.
SERVICES
No, Towson Town Center does not have a children’s play area.
No, there are no children’s activities at Towson Town Center.
Yes, there are designated drop off or pick up locations for rideshare at Towson Town Center near Valet and near Macy’s.
No, there is not a movie theater at Towson Town Center.
No, there is not a farmers market at Towson Town Center.
No, there is not a dog park at Towson Town Center.
No, there is not a carousel at Towson Town Center.
No, there are no electric scooters at Towson Town Center.
Yes, there are massage chairs at Towson Town Center on Level 1 near H&M, Level 2 near Storm Boutique, Level 4 near Nordstrom, and near Macy’s.
No, gift wrapping services are not available at Towson Town Center.
There is no mall lawn at Towson Town Center.
Yes, curbside pickup is available at Towson Town Center.
The taxi services at Towson Town Center are located near Macy’s, near Brass Tapp, and near Nordstrom Rack.
No, there are no shuttle services at Towson Town Center.
Yes, Towson Town Center offers jump starts; please contact security at 410.583.6690.
The lost vehicle protocol at Towson Town Center is to contact security at 410.583.6690.
The towing protocol at Towson Town Center is indicated by designated signage throughout the property.
No, Towson Town Center does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Towson Town Center.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Towson Town Center at Cheesecake Factory, and Fogo De Chão will have outdoor seating as well when it opens.
Yes, Towson Town Center has options for group dining at various restaurants or the food court.
PARKING & VALET
Parking is free at Towson Town Center.
Yes, there is local parking at Towson Town Center in the garage.
Yes, valet parking is available at Towson Town Center; enter off Dulaney Valley Road, make the first left, and proceed down the ramp directly to reach Valet Parking.
Yes, there are electric car charging stations available in the Towson Town Center parking lots.
No, there is no preferred family parking at Towson Town Center.
SECURITY
You can contact mall security at Towson Town Center by calling 410.583.6690; the office is located on level one behind the elevator near the management office.
The lost and found at Towson Town Center is located at the Security Office on Level 1.
Yes, Towson Town Center offers safety escorts; please visit the security office on Level 1 or call 410.583.6690.
Yes, Towson Town Center offers police assistance; please visit the security office on Level 1 or call 410.583.6690.
Yes, Towson Town Center offers medical assistance through the Security Office.
AMENITIES
Yes, wheelchairs are available to rent at Towson Town Center; please check in at the Security Office where a Driver’s License and Credit card are required.
No, strollers are not available to rent at Towson Town Center.
The elevators at Towson Town Center are located on the First floor outside of the security office (travels between L1 and L2); Second floor near the mall entrance (travels between L2 and L3); Third floor outside of the food court (travels between L3 and L4); and First floor Nordstrom Wing (travels L1-L4).
Yes, mobile phone charging stations are available at Towson Town Center on Level 1, near Ssongs Hot Dogs.
The ATMs at Towson Town Center are located on Level 1 near the Security Office, Level 2 near the E1 Entrance, and Level 3 in the Rotunda, off the Food Court.
No, there is no FedEx, UPS, or USPS drop off at Towson Town Center.
Yes, there are bike racks at Towson Town Center near E1.
MALL FEEDBACK
Towson Town Center’s mall management office is located on Level 1 near Lids and the Security Office.
You can submit feedback about Towson Town Center by emailing towsonadmin@ggp.com or calling 410.583.6610.